We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The cover is cool, beautiful. Recommend store
Excellent case, especially for its price. I will stick the sticker and it will be awesome!
It came in 3 weeks, everything is whole, I'm happy with the goods, I recommend the store.
Strainly quality, for eating the edible volume of the model... Rag-your yes is Redmi Note 8t .... But a lot of mi Harez and Che porcham Park.
Nice and arrived fast but doesn't cover the screen much
Went not long, days 25
Cases are cool, delivery is fast, thank you to the store. I recommend.
Very good phone case my sister is very happy it was a gift for her thank you store!
Came in 3 weeks, as in the photo. Slightly high sides, above the glass. But not critical
The cover is good, matte, the buttons are closed, wherever there should be holes, they are there, for the charger, the speakers. I'm happy, I recommend.
Covers are awesome! Delivery 20 days, maybe a little less. Lazy to write a lot, but shorter, all super
It went for a long time, a month and a half, the cover is cool, the printing of good quality, dense, the phone went perfectly
Duge garnie, I live in the vicinity of the night in the photo 100% I recommend, I came to shvidko
The case is of excellent quality, the picture is clear, the parcel is tracked to the very threshold, the phone sat down like a fly, the store is advised!
It's been two months. Put in the mailbox. normal silicone bumper. All is well
Chohol will live in the arc of garniy. I recommend it.
Cool, thin, does not make the phone voluminous!! Gentle summer color. Recommend.
10/10 all came perfectly to Ukraine for weeks 3
Delivery is fast, about two weeks. Matte cover, I liked It is a pity that I fell asleep, two cases were in one parcel, with both such a story (