We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i’m happy with this product. For size S take M
Beautiful pantis, acceptable quality. Size L comes as if it's an M, they're really small. They might consider ordering XL without a problem without a wide hips. The shipment was pretty fast. Thank you salesman!
Look good, I need to wash first and then I will wear them, I will leave additional feedback
Very good quality goods. Recommend
It was carried out by shvidko, with the sale of goods for 15 dniv on 69/94 took M of children's home. Shvi, before and before, do not go on a trail of screaming. Ale behind them is acceptable. In return good goods)
In general, the goods are normal except one defect
It arrived before time and looks good (:
Weight 62 kg underwear just right. it is worth taking one size more! Delivery is fast, thank you I will order more!
The goods are denied. Yakust is good. The salesman schvidko has been doing it. Recommend.
Incredibly fast shipping added that they were acquired during the eleven festival, good quality I will continue to order thanks.
Good material, good finishes, I ordered size L according to the measurements indicated and I'm a little loose, but it's what I wanted, store and recommended product, came fast!
Very comfortable and good quality, if you think, take it or not-take it!!
Panties are excellent. Go in size. The only white is slightly bigger than the rest, but it's okay for me. They did not communicate with the store. The goods sent the next day after order
They look good quality, my size is M (Mexico) and the xl I look good. They bring their cotton Bridge. Shipping less than expected. Very satisfied with purchase :)
I love to push this thread aside and lick the anus of my wife. And the panties are slightly too big, but not critical)
Something thin the fabric but just for female use
Just like the description. a little small to size m.