We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly, to the touch pleasant, but confuses the seam straight in the middle, let's see how it will be worn. To store Thank you for fast shipment
Delivery to Belarus 3 weeks. Nice panties
Very nice, very exact description, good material and measurements a little smaller, but very good product.
Beautiful panties!!! Good faith store returned money T. To put the wrong size. M-Ku dressed but presses
Fast delivery to RB.
The order went very long, almost 3 months, it was written that the delivery problems and the deadline were extended, I wanted to open a dispute, but the order still came. The product itself is good, the fabric is pleasant, nothing sticks out, it sits very well and in size. I took M on the waist circumference 60 and the hip circumference 77 and is very comfortable and comfortable. Until I washed, I can not say what will become of them after washing. In general, I am happy with the purchase, I advise if you are ready to wait a couple of months)
Panties Super!! The size coincides with the brands in the table, the fabric is pleasant, they sit generally well. I ordered October 1, only came on November 17, for a very long time hung out on China: C The parcel was thrown immediately into the mailbox.
3XL approached the size of 48-50. Order went two months
It's like the description. Beautiful panties. Thank you store!
The order came during, the product corresponds to the description, I recommend the store.
The quality is excellent. I took 3 XXXL I liked the spasibki to the store!!
Very good product the fabric and seams, I will buy again. Size L fits well for waist 71cm and hip 91cm, but it looks a little smaller than the model, for the next I will order XL. It fits the body well. Fast shipping (two weeks).
Very delicate and beautiful panties, and on a smooth elastic body will look amazing. On the body look bigger, too, in general, it's not bad, it always seems that you will fit into such beauty-and you are a goddess .. And on my divine 118 centimeter hips, the triicsel size sat down well and pleasantly, but I realized that such a form of panties is not for my forms .. To wear, of course, I will, in summer or for a loved one-the most it is, but for the summer it will be necessary to melt a kilo of heels for for for PE. es. Sooo long delivery, two months of tomeleny. PE. pe. es. Shovchik in the middle stretches much less than the circles ..
Thanks to the store the delivery is fast, the description corresponds to the declared seller. Panties are very cute, beautiful lace, the seams are neat. Ordered 3XL, they were small, they do not get to the waist. Although others, the same size sat perfectly.
I ordered all colors. Sent at once. Delivery 4 weeks. The quality is excellent. Look superrr on the figure. Everything is stitched. Stretch well. No marriage. Very satisfied)! I recommend both the product and the store.
Good panties, to Saratov reached 2 months. Very good price-118 rubles.
Very pleasant material, ok for EU42 size, very satisfied with the order, thank you
OPIS tochniy, pidil took virnyi rosemir, Poki did not wear it, ale with a night is not embossed. Colir Taki, The yak is naked. Delivered for three types of ukrpochtoy.
I arrive in good condition, well packed, arrived before the date!✌
All OK, goods consistent with the description