SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent I loved them❣I am from Argentina for people who are not encouraged to buy from here
It's just gorgeous I really liked.
Thank you very beautiful
In the tower, I remember, I remember Cockroaches, cockroaches, twenty CLI shovel, shovel Today hamdoullah no need to do it The Chico-Chico world There is the buzz as long as it is hot we will do it Amiga, amiga, Amigo-Migo Hmm, hmm, hmm, no Ten, No Ten At the good-tank we go there, we do not do whims, nan Love and peace, love and peace On the field there are eyes eh belek at sliding (Yeah yeah yeah yeah yeah) We get you in, bim bim, not your time, not your time, in short Come on, run What do you have, do the crazy, test Xin xin xin xin zang Hey hey hey hey hey hey hey I come out shit words and you pay me pay pay pay pay pay pay The hate on the jersey, the goose, the mesh, I see Miami The M in Saian, a teh you fly, wallay wallay I think less, it suits me You did this, you did that, go change Where are you? Away from Angels I see my hatred on the scale I have to get into the legend
lashes are really cute, came in good condition and they were nice for the price
It took about a month to come to Constanta, Romania. They’re super cute and natural lashes. I really like them. I recommend they’re super cheap and good so the price is excellent for quality.
They arrived earlier than expected, they are the same as what is shown. I love them!
Eyelashes for toys chic, ordered again
Love these lashes, thought were smaller but are beautiful look natural. It took a little arrive because of office, but came right.
Good, quality eyelashes! Thank you to the store, still put 1 pair as a gift!!
As in the picture Box a little damaged Delivery 3 months to meeting
Rzesy very nice, natural looking, only small minus is quite Caster the black strap U root but this issue namalowania dashes for eye. Recommend!
Everything is perfect! It corresponds to what was described in the image and took less than a month to arrive in Peru by combined shipping. I haven't tried them yet. Thank you!
The product corresponds to the picture. Very lush large and long. For holidays, that's it. Nothing smells. Packed well. I came quickly. With the store did not communicate
Very thick and fluffy, but I will glue only on ng. It's been two weeks. It is a pity that the glue is not included
They're nice though I expected them less long but they're still pretty, I haven't tried them yet
It came so fast!! My girlfriend is so happy of them! :))
3D-103 looks very natural and they are not tooo long. it just give the perfect effect. i love them
came exactly how it looks in the picture and come with a free spoolie and an eyelash tweezer. came 3 days early
They look so beautiful! Thanks store for the gift!