We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
PO BOX United Kingdom
The material is soft but strong. I like the colour. The size fits well with no alterations needed. The elastic waist makes it easy to wear. Feels warm and would be suitable to wear in the colder weather.
Quality is good, light and stylish!
Beautiful)))
Delivery is fast, the quality is excellent all as described! The store even put a little pleasure) I recommend the seller!
Pants are excellent, the child is happy, we want to order another couple of other colors. On height 168 and weight 63 kg, took the size L, sat perfectly!
I liked everything, as a gift put a keychain
Excellent quality!!! It came two weeks earlier. As a gift, the keychain is beautiful.
Very cool if you choose the norms image
Good material Perfect size wort buying
Pants are good! For winter the most that with lining.And the quality itself is good, there is almost no smell, after washing at all will disappear. Took the size of L, malomerka so it fitsy on my L! (Height 172, weight 58, waist 66) if you doubt the choice of size, ask the store, it is sociable and always help. The parcel arrived in just 10 days! Thank you very much to the seller for the goods and for the gift keychain! :)
Pants of chic quality. They sat well on the height of 180 cm.
Very please
Ordered 4XL, a little short. But in general, norms.
Short
Pants came quickly. The quality of the fabric is good, dense. The color is bright. However, they did not fit my husband's size. I had to issue a refund. On my hips 113 cm-5XL sat down, as it should, ball balls :) Measured in centimeters 5XL: Hip circumference 126 cm. Length: 100 cm. I think the trousers will fit on the Russian size 50-52-then they will sit, as it should, not tight and the pockets will not stick. The quality is generally good, it's a pity that they did not fit.
Cool panties came) Got it within 10 days) the store is very kind and pleasant))) recommended to buy)
Well, for the winter I think it's warm,. but the quality at altitude took XXL height 180 weight 66
Very fast delivery, weeks did not even pass. Pants as always excellent size grid correspond to take not the first time