We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
PO BOX United Kingdom
Chic handbag, natural leather, the color is beautiful, looks very expensive, I advise
Chic color. Sent to the pollen, everything was sealed. There's no smell. Two handles, one is short and the other is long. It came quickly
Great bag!!! Super quality work. No strings stick out. I liked it very much!
Good qulity. The seams are neat. Delivered to Kazan in 2 weeks, received at the cashier Pyaterochka. The handbag came whole, not crumpled, not scratched. Packed very well in the anther, all the straps are folded and folded separately. Of the minuses, the accessories on the main part of the bag differ from the accessories of the fasteners on the sides and on the straps. The locks on the sides are very gold and shine, and the figure in the center is less shiny. XS, I do not know how to properly describe in general everything is OK, thanks to the store❤
The bag is cute and real pict...
Ordered February 15 came on March 2 to Kazan. Bag Super! Already in the pedestal lay in a large box, which pleasantly surprised. The quality is much better than ordered before from other stores. Such an expensive here I doubted to order, but everything is fine! Girls recommend!
A bag of good quality, worth its money, not sure, the top layer is leather, but it's not the most important, the main thing is that it is sewn well. There are small traces of glue. The accessories on the straps are slightly different from the color of the buckle (it is more matte). No smell. The color corresponds to the photo. The bag came very quickly to Belgium and was perfectly packed. The kit includes a dust.
Handbag liked, the color is slightly darker than in the photo, accessories of good quality, the edges are sewed, 2 belts, about the composition of the doubt, came quickly enough,,, bag, box. Definitely recommend.