We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice product and very fast delivery.
Beautiful, but jambs are little noticeable
Quality more or less. Seller sent quickly. Was not necessary communication with store.
Nice package and good quality, I love them
They're so pretty. I'm sure I'll ask them in Reds. And they came super fast. And being different they get so cool.
They don't have the best quality, but the price-quality ratio is very good, they are beautiful
Photo match. Very cute, light. Not assembled.
Super she are beautiful the earrings sends fast. Thanks to the store.
The order came very quickly in almost 3 weeks very pleased with the orders I am very pleased with looks very nice hope that and it will be worn for a long time too
Very pretty. I love dress.
Really loved! Special and beautiful.
Super jolie .. merci!
good quality well made will see u again
I got here early and just like the picture
To the Moscow region goods schöl 2 months (perhaps less, T. K. Taking the parcel, I found out that the earrings also came-in the application of the Mail of Russia, the receipt did not reflect on the mail). Gray, beautiful, sewn whole, but gray!!!(pay attention, on the stone protective stickers!!!). Well reviews read, the stickers took off and the stone under them is Chem! They are quite lying, they are happy with the purchase.
Earrings are just a class. I'm very pleased, I just spoil them. Thank the store, the order came very quickly.
Beautiful. They arrived very quickly.
Nice product. Just like the picture.
Beautiful. I recommend the store.
Bullshit is full, rounded from above stick out parallel to the floor, removed them, the earrings themselves fell down
Bigger size than expected, light and cute
They are beautiful, equal to the image, bring a protective plastic in the heart, it clearly looks the difference, with the plastic it looks a little blue. The material is good quality, I highly recommend
'S foremost what Asked are cuter. Beautiful earings and look very quality nice, come contramarcadoa with s925, fast delivery as well.
Earrings very cool. Original. Doszły in miesiac. Recommend.
Really nice earring it came with a sticker cover on black heart part, quality looks good.
♡♡♡Very good furniture product♡♡♡Is as shown in the pictures. The material is very good, time of shipment if it was much, But foremost otherwise nicely. I loved very much. Recommend a lot,♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡& #♡♡♡¿♡¡♤¡♡♡♤♡◇◇♡♤¡¿♡♤♡¡♡♤♤& # ¡¡♡♡♤♤♡♡¡¡¡♡♡♡♡♤♤¡¡♡◇◇♡♡♤♤♡& #♡♡♡♡♤♤♡& # ¡¿♡◇◇♡♤♤♤♤♡♡♡♡♡♡♤♡♡◇◇◇◇◇◇◇◇♡♤♤♡♡◇◇♡£♡♡◇◇◇◇◇ £ £♡◇◇◇◇♡£ £ £ ¥ ◇◇◇◇◇ ¥ ¥ ¥ £♡◇◇ ¥ £ £ £♡♡♡£ & # ¥ £ £ £ ◇◇ ¥ £ ¥ ¥ ¥ ¥ ¥ ¥ £ £♡♡♡♤♤♤♡♡♡◇◇◇♡♡♡♡♡♡♡♡◇◇◇♡♡♡♡♡♤♡◇◇◇◇◇◇◇◇◇◇
Excellent product, very cute earrings, came in about 2 weeks to Mexican
Beautiful, just like the description, I loved them!
Beautiful, very satisfied, delivery fast, thank you
Got there in about 2 weeks. Were well packed. Very beautiful, as in the picture. Thanks :)
Nice earrings, super fast combined shipping thanks to store.
They look a lot like the description, the only bad thing is that one got me half tiny around the heart and two others with the crooked stick♀️ I hope the next one will be careful when sending, maybe they should no longer send them in bags only but in other material that resists so that they do not crush
Beautiful, even more so than in the pictures
They're very nice and comfortable, they weigh nothing
Long delivery. But the earrings are very good, beautiful. Exactly as in the photo. There is a protective film, under it they are smooth, wonderful. Thank you