SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A fairly accurate thermometer, the readings were compared to the usual electronic, which measures the armpits (no mercury). The measurement is very convenient, do not wait, especially at night before the child. There is a detailed instruction in Russian language, but you can not read)) inserted batteries and forward. There is a possibility of calibration, but there is no need, from the box the value is accurate. The Internet also has video reviews on this model. A small minus-the absence of batteries in the kit, although on the box and in the instructions their presence is indicated. In general, I'm happy, I recommend to buy
It came quickly. True without batteries.
29.11.21 ordered. Got 21.12.21. Everything works. Instruction in Russian. I'll check with Mercury, I'll clean it up if I need to and add a tip. Product and store recommend.
Ordered my product on the 5th December 2021 from China to Australia and it arrived on the 15th Dec 2021... Wow best delivery time from this site...
According to the description, works perfectly. Arrived before the date, recommend the store. I did not need to contact the seller
The goods came before the scheduled time. Everything works, corresponds to the description, for accuracy has not yet checked... Packed well.
The description is very accurate and easy to use, it also came with a user manual. I strongly recommend
Delivered quickly, everything works norms.
I recommend you to buy a shvidka delivery.
Thermometer priishov shvidko, reviews the description of the store. All right, all right. I'm pre-war, I recommend
The product is delivered in 18 days corresponds to the description, the box came a little crumpled, but the goods are whole, included, the presence of batteries, but in fact they did not be but it can be me such caught, the store and recommend the product, the function performs, you can measure the ambient temperature, Pre-switching the setting, did not communicate with the seller
The thermometer came very quickly, the Russian version, everything is very high quality done, measures the body temperature perfectly and there is a mode of switching to measurements other than the body. I'm very pleased, I advise
Product delivered quickly. Well packaged, very simple job. Requires 2 AAA batteries not included.
everything was good but no battery with the product
Delivery in 7 days Good quality Delivery without the 2 AAA batteries Temperature varies depending on the distance but with a little usually we manage to have a fairly precise data. 2 Possible options house ka temperature and body temperature. Excellent value for money
To Belarus, Gomel region, the city of Mozyr the order was delivered in 16 days. The product fully corresponds to the description. The package has a place for two AAA batteries, but they were not in the box. They were published even before sending!!!))) All right, I went to the back of the car and bought it... Surprisingly, it shows very accurately. There is a function of measuring either a living body or an inanimated subject. I recommend the store, although the batteries were he...))) I will order more!!!
Great device. The goods came quickly. The only negative this in the kit was not two finger batteries, although it is written on the box that they should be included in the kit and the compartment for them is also available. Evaluation did not reduce the store, because the quality of the goods is satisfied. My sister asked me to order her. Recommend.
Excellent thermometer, quality! Measurements are accurate!
Tower is in French, it seems to me a lot, I would see when I bought the batteries. Hoping that it is very precise, I recommend the store.
The box of M 'yata, ale priladd civaly, all pratsiu. Batteries at the kit do not ydut. She's a reception. Goods ishov 30 dnev to Kieva, on the day of the declared hour. Purchase is pre-war, uncle