We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping took the old but price and performance is very like Ed four key Can work well
Other company product cheaper living with traditional More advanced luggage Finish well feeling;
Well done. I haven't checked yet.
Works fine, the wiring is only thin, the sound quality is super.
Good device. The sound is very like, juicy bass. I think it's much better than a regular auction. Delivery to Belgorod region took 17 days.
good quality, recommended ,works perfect
Excellent, it connects automatically and the sound is very good. Not excellent but very good.
Delivery fast, the phone finds the adapter quickly, the sound quality as a whole is normal, I advise.
Fast shipment and delivery. Sound and connectivity with iOS is good.
Received and verified. Works super. Good price. Recommend
Works. But something in Chinese woman speaks loudly and not nice
I advise on all 100 percent!!! Worker came fast
The store is well done, sociable, I recommend both the seller and the goods, five stars!!!
It looks like a good product, I don't prove it yet, as it arrived today and delivery was fast.
Perfect fast cheap and works 100%. Recommended
Very good materials, quality acabado, very compact design and the best thing is that it works excellent! Thank you store for shipping just 20 days from order and to home delivery, prosperity for store!
It works smoothly. It's got a good reach, better than I expected.
Thin looks hlipenko, compact. but the work is chic. works at a decent distance. up to 40 meters exactly. the sound quality is not worse than the auction.
Excellent thing, take it will not regret, the wire is soft, like silicone. 20 days to the Kemerovo region.
To Grodno the parcel was about 2 weeks. Packed well: branded package + postal pupir. Skonnectsya immediately, the loss of sound quality on the 16-watt column did not notice. The only thing that confuses is very thin wiring. Well, let's see how long it will last, the price is fire, and the quality will see)