We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sir Elvis (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.sirelvis.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glass fire, I order not for the first time. Come in almost 2 months in the Leningrad region. There are no scratches and chips for several months of use!
As always, everything is on top. Once I order five.
Excellent goods, I will order more, all as in the photo. Black came to me. Just right. Advise
Good glass. I order the second time as a spare
To Peter, the order arrived in 2 weeks, before the declared time for 17 days))), I order already 3 times, the glass is wonderful, ordered!
Everything came safe and sound. Packed worthy.
Until I glued it to add later feedback, and so in principle a good glass
The glass is good, but it itself was a little screaming, I recommend to order
The glass has not yet glued, but I think everything will be fine. It was packed on conscience, nothing cracked.
On the look of a dense glass, let's see how to wear on the phone
Everything is as always good. The glass is so strong that when the phone falls, the screen under it breaks)))
Great glass. For strength will check only time. Perfectly sits with all covers
The parcel arrived quickly. Quality is good. Glued well. Track tracked. Thank you. Recommend.
Delivery 2 months!!! No tracking. The store himself extended the protection. Glass is good, the edges are rounded.
It came before the specified line, which pleases. Quality is good. As worn, I learn and share. Seller recommend
The parcel went for a long time, about 2 months, which was a little upset. However, I want to note that the glass came up perfectly, there are no defects. Packed securely. Everything is well thought out for sticking, which is easy to cope on your own. Despite not much cost, the quality is excellent. It's talking about the store's honesty, which is rare now. Most value this quality, but not everyone wants to show it, although honesty is a guarantee of real success. As one wise book says, "good name is better than great wealth, respect is better than silver and gold." I wish you continued to succeed!
Everything is fine. Good quality glass. Recommend!!!
The order went to Novokuznetsk for three weeks. I did not communicate with the store, there was no need. The glass has not yet glued, when there is a need, I will remove how it lay and how much it was in use. The package is standard. The order at the moment is satisfied.
Delivery without tracking, 3 + weeks to St. Petersburg, the quality is good, packed well
Compared to my past glass, it's smaller in width. And on top there is no protective mesh for the Speaker. (